Privacy Policy

Effective date: 2026

FluffyTail Shih Tzu respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we handle communications related to puppy inquiries, waitlist requests, SMS consent, and customer support.

Information we collect

We may collect information you voluntarily provide to us, including:

Contact information

Name, phone number, email address, and preferred contact method.

Inquiry details

Information you provide about a puppy inquiry, waitlist request, message, SMS consent, or follow-up communication.

Website interaction details

Basic technical information such as page URLs or form context when you submit an inquiry through our website.

How we use your information

We use your information to:

Respond to inquiries

We use your information to answer questions about puppies, litter availability, timing, and next steps.

Provide customer support

We may contact you by email regarding a puppy inquiry, waitlist request, or related customer service matter. We may contact you by text only if you consent through the puppy inquiry form.

Maintain records

We may keep records of inquiries and communications for follow-up, organization, and service quality.

SMS communications

SMS consent is collected only through the puppy inquiry form at https://www.fluffytailshihtzu.com/puppy-inquiry. To opt in, you enter your phone number, review the SMS disclosure, check the required SMS consent box, and submit the form.

If you opt in, you consent to receive conversational and customer-care text messages from FluffyTail Shih Tzu related to your puppy inquiry, including puppy availability, follow-up information, scheduling, and next steps.

Message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for help.

Sharing of information

We do not sell your personal information. We may use trusted service providers to help us operate our website, forms, email notifications, and communications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services.

Your choices

You may stop email communication by replying and asking us not to contact you.

Text messages

Reply STOP to opt out of SMS messages. Reply HELP for help.

Contact

For questions about this Privacy Policy, please contact FluffyTail Shih Tzu through our website contact page.